Heartland Machine & Engineering delivers machinery solutions at competitive pricing and above industry standard engineering services with exceptional response time to service. This is what our customers want, expect and deserve. It’s the only way HME conducts business.
HME has three predominate advantages over its competitors:
HME has the industry’s most respected and knowledgeable sales and engineering team. No other company can offer the same level of advanced technology and product knowledge, engineering experience, customer sales relationships, or quality service as HME.
HME’s sales team and engineers use a collaborative approach to selling and engineering services. Both teams learn customer needs and expectations prior to the sale; both teams work together during product ordering to ensure order accuracy and customer satisfaction; and both teams work together after the sale and during installation to maintain product service promises. Heartland promises a 24-hour response time to customer service requests to ensure the shortest production down-times possible for its customers.
HME’s sales team has unprecedented success in machine tool and grinder sales across North America is considered a leading machine tool distributor in its home state of Indiana and adjoining Michigan. This success can be attributed to long-term, sustainable relationships, customer loyalty, fair pricing, and high levels of trust and dependability in advanced engineering, sales follow-through, and customer service.